Parts & Service edition
The counter, the shop, and the books — one system, one set of numbers.
Most operations in this shape run a parts system, a shop system and an accounting package, then spend every month reconciling the three. Parts & Service is the whole line: a part received at the dock carries its cost through the counter or the work order and into the ledger without anyone re-keying it.
Who this is for: A hybrid operation: a parts counter, wholesale customers, and a service floor — under one roof and one set of books.
Know what a job actually cost, on the day, without waiting for the accountant.
Inventory moves in FIFO cost layers, so cost of goods sold is the real cost of the specific parts consumed rather than an average that flatters a bad month. Returns come back on the layer they left. That is what makes gross profit on a ticket a number you can act on rather than an estimate you revisit in ninety days.
A wholesale customer calls for a price
Their matrix pricing applies at the counter automatically — their tier, their agreement, cost-based rules — without the counter person having to remember which customer gets what.
Stock runs low across two warehouses
See on-hand, committed, on-order, min and max per location, transfer between them, and raise the purchase order against the right vendor.
The shipment arrives
Receive against the PO, and the received cost creates the layer every subsequent sale draws from. Cores are tracked as their own subledger rather than as a note.
It is the last day of the month
The ledger is already posted from the work that happened. Statements, AR aging and AP are in the system, and the QuickBooks bridge is there for the accountant who wants it.
What turns on
Editions are pack sets over one system. Nothing here is a separate product, and moving between editions switches packs rather than migrating data.
The full service operation
Everything in Shop — the core is identical on every edition.
- Service orders, estimates, customers, units and scheduling
- Inspections, DVI, preventive maintenance and deferred work
- Invoicing, payments, pay-by-link and a customer portal
- Unlimited users
The counter and the stockroom
Parts as a business line rather than a shelf behind the service desk.
- Point of sale and counter checkout
- Cash drawers, with open, count and close
- Purchase orders and receiving
- Vendor management and vendor returns
- Core tracking as a real subledger
- Multi-warehouse inventory and transfers
- Counter pricing tiers and customer price matrices
The books, underneath all of it
Not an export to accounting — the ledger is posted by the operations that generate it, from the same records.
- Full general ledger with a real chart of accounts
- Accounts payable
- Customer statements and AR aging
- Recurring billing
- Payroll preparation
- QuickBooks Desktop journal export
For your fleet customers
The customer-facing surfaces a fleet account expects.
- Full customer portal
- Telematics connectors
- Preventive maintenance contracts
- Cost-per-mile reporting
When you should buy something else
Selling you the wrong edition costs us more than it earns. If one of these describes you, the edition named is the one you want.
You have no counter and no wholesale customers — see Shop
If parts are a stockroom rather than a revenue line, you are paying for a point of sale you will not open. Shop covers the service floor completely.
Most of your work is at the customer's site — see Mobile
Dispatch, service trucks and the field app are in the mobile pack, which Parts & Service does not include.
You operate several legal entities, or belong to a buying group — see Enterprise
Intercompany, partner networks, consolidated reporting and single sign-on are in the network pack.
Questions
- Is the accounting real, or is it an export?
- It is a double-entry ledger inside the system, posted from the operations that generate the entries. There is also a QuickBooks Desktop journal export for firms whose accountant wants it — read-only on the ledger, journal entries only.
- How is inventory costed?
- FIFO cost layers. A part draws from the specific layers it consumes, cost of goods sold reflects those layers, and a return comes back on the layer it left rather than at today's price.
- Can I run more than one warehouse?
- Yes — multi-warehouse inventory and transfers are in the parts pack. Additional physical locations are priced per location; the rate is on the pricing page.
See it on your own numbers.
Tell us the shape of your operation and we will tell you which edition fits — including if the answer is that we are not the right system for you yet.